Innovation and cutting-edge solutions serving B2B consulting

A precise and cutting-edge consulting service requires continuous research and ongoing updates, supported by a strong network. AGMultivision is expanding with new partners to offer clients advanced design and technological innovation, as well as to enhance the user experience not only in the workplace but also in segments dedicated to entertainment. Laia and Q-Better, leading players in the sector, will support AGMultivision with the aim of offering turnkey and all-in-one solutions.

What this article covers:

1. AGMultivision’s mission and the ongoing search for cutting-edge partners
2. Introducing LAIA
3. Introducing Q-BETTER

 

AGMultivision’s mission and the ongoing search for cutting-edge partners

Our customer-oriented company is strongly focused on customer service. The vision that has defined us since our foundation delivers a tailor-made service that guides the entire team in seeking and selecting innovations and cutting-edge solutions that support the quality of our consulting. The new additions to AGMultivision are LAIA and Q-BETTER: the former is a Spanish manufacturer of solutions for videoconferencing and professional video production, while the latter is a global leader in queue management automation in the retail sector. “The goal of delivering a turnkey solution to the client,” says Guido Villa, CEO of AGMultivision, “requires us, regardless of the type or size of the project or supply, to operate according to three distinct phases of solution design aimed at customer satisfaction.” The project development phases, according to AGMultivision, therefore proceed as follows:  

1. Listening to the client and their needs;
2. Development of a proposal aligned with expectations, but always open to implementations and/or changes within the constraints of the budget;
3. Project execution with the delivery of manuals, functional diagrams, source files in the case of software, and, above all, training for the personnel who will use it, in order to minimize the risk of negative or disruptive post-sales impact.

  “Precisely with the aim of ensuring top-level service for the client,” continues Guido Villa, “we select partners who share a culture similar to ours and who understand that the time factor is fundamental to a brand’s reputation.” For AGMultivision, it is essential to understand the mission, vision, and values of those who partner with the company to distribute products in our market. “For our supplier partners,” concludes the CEO of AGMultivision, “whose products we distribute in Italy, we act as Manufacturer Representatives, in other words, we ensure that we bring to the market exactly the philosophy with which they conceived their business. This naturally generates a level of trust and credibility that allows us to be perceived and recognized more as a team than as a supply chain.”

LAIA, a Spanish brand and player in videoconferencing and professional video solutions

Laia has recently joined AGMultivision. It is a Spanish manufacturer of solutions for videoconferencing and professional video production, with the recent introduction of a solution for managing the booking of meeting rooms and other commonly shared corporate resources (desks in open-space and co-working environments, parking spaces, etc.). Laia’s range covers a segment that today represents more than 50% of the types of solutions requested by companies. The company’s service-oriented approach and continuous pursuit of innovative solutions have led to this partnership with AGMultivision, which will make it possible to meet the needs of larger-scale projects.  

Q-BETTER, a global leader in queue management automation in the retail sector

Another new addition to AGMultivision is Q-Better, a global leader in queue management automation in the retail sector, offering highly innovative solutions for the virtualization and digitalization of the ticketing process, while still maintaining traditional paper-based delivery. Q-Better systems make it possible to significantly improve the customer-retention by offering booking services that can be integrated with CRM systems and/or Digital Signage already in use by the client. Thanks to Q-Better, AGMultivision will finally be able to approach retail projects where integration between Digital Signage and queue management systems is required. An important milestone for the development of new solutions in Italy and beyond.     AGMultivision constantly seeks brands and partners that share the same philosophy and approach to developing highly innovative technological solutions.   Do you have a project to bring to life? Contact our customer service and we will find the solution best suited to your needs, thanks to our selection of partners who can provide you with innovative technological solutions, enhanced by our professional consulting. To stay up to date with our latest news, follow us on social media. Find us on Facebook and on LinkedIn.